Overview
This course is aimed at professionals who work in coordination roles in the healthcare sector. Specifically, it takes a deeper look at topics that promote the acquisition of specific knowledge related to professional resource management, in order to encourage its development and acknowledge its increasing value. The complexity of healthcare systems requires professionals with not only specific organisational resource management expertise but also transferable skills that allow them to adapt to new situations. Focusing on staff members' skills boosts motivation and job satisfaction, consequently improving performance quality.